04. Best Practices on Selection Techniques through SHRM

 

Selection (ResearchLeap, 2017)

    Different positions require different methods of selection. You may hire the best candidate for the job by using the appropriate strategies. The specific abilities, qualities, and expertise needed for the role will determine the selection methods you use. Make sure the techniques you have chosen can accurately analyze the selection criteria.  The three most often employed selection methods include evaluating written applications, conducting panel interviews, and examining referee reports. The outcomes of one selection procedure alone should not be used to make recruitment decisions. It's very common to need to combine two or more methodologies to evaluate candidates for a variety of abilities, knowledge, and traits. Work samples, for instance, are a great way to determine a candidate's potential (i.e., maximum performance), but they do not reveal the candidate's regular activities (ie their typical performance). It is also necessary to get this information through reference checks (ANU, 2022).

    Finding the ideal new hire for the position in concern is referred to as employee selection, also known as candidate selection. The steps in the hiring process are determined by the position that is fulfilling, the budget for recruiting, the level of seniority required for the position, the resources available, and the organization's needs. The organization should combine the selection criteria to make the correct decision possible, rather than using a single technique as the sole criterion for accepting or rejecting individuals (Heather, 2020)

    An article published by Mahek (2022) indicates that selection is a long and tedious process that every candidate has to hurdle through to get into a selected position in an organization. And introduced commonly used steps involved in the selection process mentioned below;

  • Preliminary Interviews 

    This stage involves initial screening, during which any unwanted candidates are eliminated. Lower-level executives typically conduct this interview. It is a crucial stage since it eliminates all the unsuitable candidates, freeing the HR manager to focus on the other candidates without wasting time. Typically, the job description and the qualifications needed for it are disclosed to the candidates. The most blatant misfits are eliminated through this method.

  • Screening of Applicants
    Nowadays, you may get the application forms (which include basic information like age, education level, work history, and other details)  for basically all organizations from their websites or ask for them. When the screening committee receives the completed application, it checks the information and invites the candidate for the selection test. This screening test's goal is also to identify the most qualified applicants as wasting time on the rest would've been expensive.

  • Employment Tests
    Employment exams are a method to assess candidates' actual knowledge and understanding of the positions they are applying for. These examinations are quite specific and vary in different organizations since they allow management to select the best candidates for the available positions.

a) Intelligence Tests - These exams assess applicants' capacity for understanding questions and the ability for making decisions concerning crucial matters. People who can respond to these questions rapidly are considered skilled and may be given the training to advance their job-related skills. 

b) Aptitude Tests - These tests gauge a person's aptitude for picking up new skills. Aptitude tests primarily are available in two forms. cognitive assessments that gauge intellectual and mental abilities. The second one is referred to as motor tests, which assess employees' hand-eye coordination.

c) Proficiency Tests - They may also be referred to as performance or occupational tests. They assess an individual's knowledge and abilities gained via training and experience on the job. Commonly assess via job knowledge, work samples, personality tests, and simulation tests.

  • Selection Interviews
    A candidate is evaluated during an interview in which he is seated directly across from the selection committee and responds to questions regarding his qualifications and the job's criteria. Interviews give an opportunity for the recruiter to assess subjective aspects, enthusiasm, intelligence, and economic, cultural, and social background of the candidate.
  • Checking of References
    The HR department checks the references the candidate mentioned once the interview is over. Their former employers may be contacted over the phone for brief questions regarding the candidate's interactions with coworkers, and management, and further inquiry can be made to ask for additional references about the person's character and consistency at work.
  • Medical Examination
    A candidate's physical fitness is evaluated by company medical experts once they have authorized him for the position. Finally, a candidate is chosen if the report deems them medically fit for the position. Candidates are given explanations for being rejected if there is a fitness concern.

  •  Final Selection/ Hiring
    After the candidate passes all technical and medical examinations, the line managers are then requested to make the final selection. A good selection is facilitated by a genuine understanding between the line manager and the HR manager. As a result, the two decide together and inform the candidate of their choice. The HR department may send the chosen candidate an appointment letter right away or after some time, depending on the timeframe.

Selection Process (Greggu, 2017)

    Even with many methods and steps for the selection process, every reputed corporate entity is using its own strategic process for employee recruiting and selection. Below is an example of the hiring process of Booking.com briefly explained their hiring procedure which contains vast hurdles of steps to select the perfect candidate. 

The hiring process of Booking.com (Heather, 2020)

The key difference between Recruitment and Selection

    It's critical to comprehend the distinction between selection and recruitment. The term "recruitment" describes the process of looking for possible candidates and then urging them to submit an application for a current or upcoming opening. The hiring of personnel from among the candidates who made the shortlist and giving them a position in the organization is called "selection" (SpriggHR, 2020). 

   The goal of recruiting is to create strategies that will draw more applicants to an open position, whereas the goal of selection is to find the applicant who best fits the post. The selection process begins with recruitment, and it is only finished when a job offer is made and communicated to the chosen candidate via an appointment letter (SpriggHR, 2020).

    Any organization's employees are key to its success. The entire business can profit from a worker's unrivaled performance when they are well-suited for their position. Organizations can choose the best applicants for the right roles with the aid of recruitment and selection. Therefore, it is crucial to comprehend the distinction between recruiting and selection in order to minimize losses for an organization. 

References

ANU (2022) Selection Techniques (online) Australian National University. Available from https://services.anu.edu.au/human-resources/recruit/selection-techniques. [Accessed on 20th November 2022]

Greggu (2017) HR Basics: Selection (online video) Available from https://www.youtube.com/watch?v=1RTeEPyktKY. [Accessed on 20th November 2022]

Heather (2020) 11 Effective Employee Selection Methods to Start Using Today (blog entry) Harver. Available from https://harver.com/blog/employee-selection-methods/. [Accessed on 20th November 2022]

Mahek (2022) Selection Process in HRM (blog entry) Economics Discussion. Available from https://www.economicsdiscussion.net/human-resource-management/selection-process-in-hrm/31871. [Accessed on 20th November 2022]

ResearchLeap (2017) Impact of Recruitment and Selection Strategy of Employees' Performance (online) Available from https://researchleap.com/impact-recruitment-selection-strategy-employees-performance-study-three-selected-manufacturing-companies-nigeria/. [Accessed on 20th November 2022]

SpriggHR (2020) What is the Difference Between Recruitment and Selection? (online) Available from https://sprigghr.com/blog/hr-professionals/what-is-the-difference-between-recruitment-and-selection/#:~:text=Recruitment%20refers%20to%20the%20process,a%20job%20in%20the%20organization. [Accessed on 20th November 2022]


Comments

  1. Rajitha J weliwitigodaNovember 22, 2022 at 8:32 AM

    Interesting topic. Most of HR Student get confuse between recruitment and selection. You could able to deliver clear picture of it. Very useful article for those who refer to such topic. Good Work

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    Replies
    1. Agreed. Both recruitment and selection play the initial role of appointing an employee to a specific role. Appreciate the comment.

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  2. What are the modern recruitment strategies implemented by HR professionals to hire the best candidates apart from what you have mentioned above ?

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    Replies
    1. There are several techniques implemented by different HR professionals depending on their capacity. Applicant tracking systems, Virtual reality communications, AI systems, Video conference interviews, and Online personality surveys also can be considered for your question. All have been made possible with the digital-led era.

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  3. Yes, nadun,certain skills,attributes,and expertise must be taken into account when choosing the ideal applicant. In addition,it is important to consider the candidate's current situation and family history. And what benefits does this give the company selecting the best candidate additionally ?

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    Replies
    1. Agreed Aruna. It is important to obtain a background check before appointing a possible candidate to the organization. Especially when an organization requested the applicant to commute from a residential location. It is also prudent to indicate such requirements on candidate persona by the organization to attract the most willing employee.

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  4. You have explained the things well.What do you think about internal recruitment and external recruitment.Which is better according to you?

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    1. Udara, I believe it depends on the scale and financial capability of the organization. It is observed that many reputed and large-scale companies are now hiring employees through external agencies and websites. And many middle-scale organizations are still hiring employees through internal channels. Both methods are commonly used and highly recommended around the globe depending on their capability to do so.

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  5. well explained, what do you think about Halo effect , is that direct impact to the selection criteria's?

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    Replies
    1. Usually, an interview board consists of several members of the top-level management in the organization. Therefore, the responsibility of hiring the most skilled and knowledgeable employees for the organization is handed over to them. Accordingly, the Halo Effect may impact them to a certain level to their judgment since it supports rapid decisions, even if biased ones.

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  6. In addition to what you have already discussed, what other contemporary recruitment tactics are employed by HR experts to hire the top candidates? and how can explain better way to recruitment method?

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    Replies
    1. There are many modern recruitment methods introduced by different HR experts and with the transformation of digitalization, Applicant tracking systems, Virtual reality communications, AI systems, and Online personality surveys come in handy to ease up the process of recruitment and also help the organization to find the most valuable candidate with a cost-effective way.

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  7. In your article you have mentioned about Medical examinations that are conducted after interviewing processes. But according to my knowledge this medical examination procedure not not applicable to many organizations. There are some fields that this is required.

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    Replies
    1. Pre and periodic medical exams are required in the workers' medical assessment. It is among the most crucial factors in matching workers with suitable jobs. Additionally, it's essential to regularly evaluate the health of employees to demonstrate that they are fit enough to do their jobs.

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  8. you have clearly described the selection process. very good article Nadun

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  9. I believe the culture of an organization influence greatly on the practice of any organization's recruitment process. Do you agree with me?

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    1. I completely agree with your point Banu. Many job searchers appreciate business culture more than money because most people wouldn't apply for a job at a company that didn't share their values. When unhappy at work, employees are less likely to be satisfied with their jobs and more inclined to search for alternative employment.

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  10. Which is the best practice approach to recruitment and selection?

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    Replies
    1. I believe most of the modern methods are very practical and effective to attract and retain employees.
      Leverage Social Media Platforms
      Emphasize on Culture
      Keep Track of Candidates' Information
      Adopt Agile Hiring Methods are very modest methods to approach for recruitment and selection.

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  11. Information Technology has had make a huge change in recruitment processes. It helps to reduce the recruitment cost & attract the correct applicants pool to the position.

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